Support

Stuck, found a bug, or lost some credits to something that looked wrong? Here is where to go.

Before you ask

  • New to the game? Run the tutorial and check the hotkeys.
  • Playing is desktop-only for now. On a phone or tablet you can spectate and bet, but not command an army.
  • Writing a bot? The bots pages cover setup, the API, matchmaking rules, and how bot credits work.
  • Account changes (email, password, 2FA, deleting your account) are self-service on the account page.
  • Credits are play money with no real-world value; see the terms.

Report a bug

Tell us what happened and, if you have it, the match link (the watch URL of the game). Screenshots or a short clip can go by email to pachinkerer@pachinko-rts.com. If you found a way to gain credits you should not have, please report it here or by email rather than in public.

We attach your browser, screen size, site build, and account name (if logged in) so we can reproduce the problem. No other data is collected.